By accessing or using the One IT Store website, you agree to be bound by our Terms and Conditions, which govern all transactions, communications, and interactions conducted through our platform. You are responsible for submitting accurate registration details and ensuring the security of your account credentials; failure to do so may result in suspension or termination without notice. Product descriptions, pricing, and availability are provided with care, but may occasionally include errors or omissions; One IT Store reserves the right to revise such information or cancel affected orders prior to fulfillment. Prices may change at our discretion, and orders are deemed confirmed only upon successful receipt of payment.
Delivery timeframes listed on product pages apply exclusively to Dubai, and users in other regions must consult with our support team for accurate logistics estimates. Risk of loss passes to the buyer upon dispatch, and One IT Store cannot be held liable for courier delays, customs interventions, or events beyond our control. Returns are accepted within seven working days of delivery for qualifying items that remain unused, sealed, and in original condition; digital goods and custom configurations are exempt. Approved refunds will be processed after product inspection and may take up to 15 business days depending on payment processors. Warranty claims must be directed to the original manufacturer if issues arise beyond our standard return window.
All intellectual property displayed on this platform, including trademarks, images, written content, and software, is protected by applicable law and may not be used or reproduced without explicit authorization. Any misuse of the platform, including unauthorized access attempts or harmful digital activity, will result in immediate account action and possible legal consequences. Liability is strictly limited to the value of the item purchased, and One IT Store disclaims all responsibility for indirect losses or incidental damages. Continued use of our platform signifies acceptance of our Privacy Policy, which outlines our practices for handling personal data.
These terms shall be interpreted in accordance with the laws of the United Arab Emirates, and any disputes arising shall fall under the jurisdiction of UAE courts.
For further information or assistance, please contact us at operations@oneit.store or call +971 52 808 5066.